Support
Setdo is for sending checklists to people and seeing them get done. Need a hand? We're here.
Contact us
Email setdoapp@gmail.com. We reply within 2 business days.
In the app you can also go to Account → Contact us: the email it opens includes your app version and phone model, which helps us look into things faster.
Common questions
My sign-in code didn't arrive
Check your spam or junk folder, and that your email address is spelled right. Codes expire after 10 minutes; tap Send a new code to get another.
What's a setter and a doer?
In each space you're one or the other. Setters make lists, invite people and see everyone's progress. Doers get lists and check them off. You can be a setter in one space and a doer in another.
How do I join with an invite code?
Open the invite link, or in Setdo go to Your spaces → Enter an invite code. New to Setdo? Tap Doer on the first screen and paste the code.
How do I send a list?
On Lists, tap New list. Add items, pick a schedule, then choose who it's for.
Who sees my progress?
The setter who sent you the list, including your answers, photos and how the day felt. Others on the same list see your progress only if the setter turns that on.
How do I change reminders, or stop getting a list?
Go to Account → Notifications. Each list has its own settings under By list, including Leave this list.
Someone is sending me something upsetting
Go to Account → Space settings → Report a setter. We look at every report within 24 hours. Leaving the space stops contact at once.
Setdo Pro
Free accounts can own 3 spaces with up to 5 lists in each. Setdo Pro removes the limits for CA$4.99 a month or CA$49.99 a year.
How do I cancel or change my subscription?
Apple handles subscriptions: open Settings on your iPhone, tap your name, then Subscriptions. Cancel at least a day before it renews. Your lists and spaces stay either way.
Can I get a refund?
Refunds go through Apple: visit reportaproblem.apple.com and pick the Setdo purchase.
I have Pro but it isn't showing
Sign in with the account you subscribed with, then go to Account → Setdo Pro and tap Restore purchases.
Your account and data
- Delete your account: Account → Account settings → Delete account. It removes your profile and progress and can't be undone. It doesn't cancel Setdo Pro, so cancel that first.
- Privacy: see our privacy policy.